Computer software company is seeking an enthusiastic individual to provide phone support to users in the health care profession.
Insurance billing background is preferred.
Service Reps' daily activities include answering phone calls from customers and assisting customers in resolving issues related to: software setup; training customers on the use of the EZBIS Office program (patient data entry, patient and insurance billing, statistical reporting, etc.
); setting up printers within EZBIS Office; troubleshooting insurance claim rejections; placing orders for address changes and software updates for customers.
Depending on experience and skill level, some reps may be asked to take on a leadership role and manage a 2-3 employees with projects regarding specific areas of the program.
New hires receive in house training on the EZBIS Office program and all other computer programs and systems needed to perform the daily tasks, including Goldmine contact manager, Tele-Support Helpdesk, and online support and training tools.
EZ BIS, Inc.
- E-Z BIS, Inc.
is the nation's foremost manufacturer of comprehensive, custom featured chiropractic software.
E-Z BIS has been developing and marketing software that is specific to the chiropractic industry since 1980.
Our office suite includes features for Accounting, Patient Billing, Insurance billing (both paper and electronic), Appointment scheduling, Open-Item accounting, Automated SOAP notes, and a vast array of reporting features.
Our Mission: "To assist health care professionals in providing maximum patient care through quality practice information services".
Benefits: Full-time employees that have passed a 90-day introductory period are eligible for additional benefits including: paid holidays, paid vacation, personal time, sick time, and group insurance.
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* Health insurance
* Life insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Experience:
* Call Center: 1 year (Preferred)
* Insurance Processing: 3 years (Preferred)
* EHR systems: 3 years (Preferred)
* Customer Service: 3 years (Preferred)
Work Location: In person
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