Key Responsibilities:
Management of Enterprise Solutions:
Oversees the operation, maintenance, and strategic improvement of enterprise systems and software applications
Communicates feature and enhancement requests, builds and maintain workflows that take greatest advantage of efficiencies in each software platform
Work with team to develop automation and integration where possible and efficient
Oversees management of users, permissions and configuration of VieMed’s enterprise software
Support for Internally Developed Software:
Lead the support of software applications developed in-house
Work closely with the Software Product team to understand application architecture and functionality
Ensure that software applications are robust, scalable, secure and aligned with user needs and business goals
Oversee troubleshooting, updates, and user support for these applications
IS Strategy and Planning:
Develop strategic plans for the IS department, aligning them with overall business goals
Stay informed on new trends and advancements in information technology to drive continuous improvement
Actively research solutions to enhance VieMed’s ability to scale while minimizing manual work and processes.
Team Leadership and Development:
Manage the IS staff, including hiring, training, and conducting performance evaluations
Promote a collaborative environment that fosters innovation and efficiency
Risk Management and Compliance:
Implement policies and procedures to ensure security and compliance on all enterprise software systems
Conduct regular risk assessments and audits, ensuring compliance with legal and regulatory standards
Budget Management and Resource Allocation:
Manage the budget for the IS department, ensuring effective resource allocation for enterprise systems
Stakeholder Communication:
Serve as a key liaison between IT, other departments, and external stakeholders
Clearly communicate IS strategies, projects, and technology-related matters to non-technical audiences
Qualifications:
Bachelor’s or Master’s Degree in Information Technology, Computer Science, or related field
Proven experience in managing enterprise software solutions within a healthcare environment
Strong leadership, team management, and interpersonal skills
Solid project management, organizational, and analytical skills
Familiarity with current IT trends and developments, especially in healthcare technology solutions
Professional certifications such as ITIL, CISSP, PMP are beneficial
Working Conditions:
Office-based role with standard working hours
May require occasional after-hours work for system maintenance, updates, or emergency situations
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)